|Above, a crowd enjoying a show at Tokyo DisneySea. Photo by Armand Vaquer.|
When we visited Tokyo DisneySea (part of the Tokyo Disney Resort complex) in 2015, it seemed that at least half the population of Tokyo were also attending. Wait times for rides exceeded 30 minutes on average. We enjoyed the park anyway.
To help alleviate this problem, the resort operator is resorting to an app.
According to Nikkei Asian Review:
Tokyo Disney Resort operator Oriental Land will roll out a smartphone app in fiscal 2018 to relieve crowding issues that have frustrated guests at the popular theme park.
The app will offer a single platform on which customers can buy tickets, book hotel and restaurant reservations, and view park maps with estimated wait times for attractions. It will also be compatible with the smartphone-based e-ticket system introduced Tuesday.
Another feature, in-park online shopping, should do much to help with the congestion problem. Visitors looking to buy souvenirs and the like tend to crowd stores after the park closes for the day. The app will let guests shop during their time at the park, such as while waiting in line, then pick up their purchases when they leave or have them delivered.
The app will initially be in Japanese, with Oriental Land to add other language options for international visitors later. It plans to collect and analyze data on users' activities within the park for use in developing new services.
To read more, go here.